1. DEFINITIONS
1.1 “Lu Furnarille Sas di Del Frà Giuseppe Lucio”: the company aiming to carry out by the Internet the sale of alimentary belonging to its assortment.
1.2 “Products”: all the products and/or goods which are merchandised by the company Lu Furnarille Sas di Del Frà Giuseppe Lucio and belong to its own assortment.
1.3 “Customer”: he is the goods buyer, i.e. the consumer, that is to say the natural and legal person buying a product with a purpose not related to the commercial or professional activity which he probably carries out.
1.4 “Site”: it is composed by all Web pages relevant to www.lufurnarille.it
1.5 “Promotions”: they are all the sales carried out by Lu Furnarille Sas di Del Frà Giuseppe Lucio relevant to all or to a part of the products and for limited periods of time with a discount applicable on the ordinary sale price.
1.6 “Special Offers”: they are all the sales including the forwarding of an on-pack premium to the Customer together with one or more purchased products.
1.7 “Charge”: it is the buying order forecasting a product delivery within those days following the date of the order transmission from the Customer to the company Lu Furnarille Sas di Del Frà Giuseppe Lucio.
1.8 “Our suggestions”: they are special-wrapped single products or series of products proposed during a specific time-lapse.
2. APPLICATION FIELD – RESULTS
2.1 General terms are an integral part of any proposal, buying order and confirmation of buying order relevant to the goods merchandised by the company Lu Furnarille Sas di Del Frà Giuseppe Lucio in force as on the related order.
2.2 General Terms involve exclusively the sale in favour of a Customer-consumer, as previously explained.
3. CONTRACT FORMALIZATION
3.1 All contracts are clinched exclusively by means of the Customer access to the web site, feasible thanks to the technology of the off-communication on the Internet.
3.2 All buying orders forwarded to the company Lu Furnarille Sas di Del Frà Giuseppe Lucio have to be correctly filled in all their items and have to contain all necessary information for the precise identification of the ordered Products, of the Customer and of the delivery place of the Products.
3.3 The buying order forwarded to the company Lu Furnarille Sas di Del Frà Giuseppe Lucio is valid as on line Customer contract proposal.
3.4 The order acknowledgment by the company Lu Furnarille Sas di Del Frà Giuseppe Lucio, which will be sent to the Customer at the provided e-mail address confirms the data of the order and has to be considered as a valid acceptance of contract proposal.
3.5 The contract can be considered clinched and tying for both parties when the Customer forwards the confirmation of the buying order.
3.6 The company Lu Furnarille Sas di Del Frà Giuseppe Lucio reserves the right not to accept uncompleted or not properly filled orders.
4.DELIVERY TIMES AND PROCEDURES
4.1 The company Lu Furnarille Sas di Del Frà Giuseppe Lucio takes care of the delivery to the Customers of the Products he/she selected and ordered according to the procedures described in the previous article, by means of couriers and/or reliable forwarding agents.
4.2 The goods are delivered to the address provided at the moment of the order which can be different from the customer’s one.
4.3 Anyway, delivery times do not overcome 30 days as from the day after the transmission of the order to the company Lu Furnarille Sas di Del Frà Giuseppe Lucio according to article 6 of the Governmental Decree number 185/1999.
4.4 The Customer who would like to modify the delivery address of the goods after having forwarded the order, can contact the Customer Service under the session “Contact us” by e-mail and ask for the change: your demand will be met if the order has not been attended to, yet.
4.5 The Customer will bear the delivery costs.
4.6 The products delivery is subordinated to the payment of the relevant price made by the Customer according to one of the payment modes put at the client’s disposal by the company Lu Furnarille Sas di Del Frà Giuseppe Lucio.
5. PRICES
5.1 All sales prices of the products reported on the site are expressed in euros.
5.2 The prices of the Products include VAT and all other taxes unless otherwise instructed.
5.3 Prices of single products, reported on the site from time to time, erase and replace the previous ones.
5.4 The applied prices are those shown on the site at the moment of the Customer’s buying order.
6. RESPOSIBILITIES
6.1 The company Lu Furnarille Sas di Del Frà Giuseppe Lucio does not take any responsibility further to the usage of the bought products by the Customer. Should the goods be “faulty” the only charge of the Company Lu Furnarille Sas di Del Frà Giuseppe Lucio will be to take care of its replacement. In no event the company Lu Furnarille Sas di Del Frà Giuseppe Lucio will be considered responsible for the Customer’s loss of profits.
6.2 The company Lu Furnarille Sas di Del Frà Giuseppe Lucio does not take any responsibility further to inefficiency for reasons beyond its control in any shape or nature, in the event that it cannot enforce the contract within the established time-lapse. As an example, which is not exhaustive, reasons beyond one’s control are provisions of the Public Authority, strike (general and not) of company employees or carriers the company Lu Furnarille Sas di Del Frà Giuseppe Lucio avails itself of, as well as any other circumstance which is beyond the company control.
CUSTOMER’S OBLIGATIONS
7.1 After the conclusion of the on line purchase procedure, the Customer undertakes to take care of the printing and the keeping of these General Terms.
7.2 The information contained by the General Terms have to be read and accepted by the Customer before the forwarding of the buying order, in order to satisfy fully the term established by the articles 3 and 4 of the Governmental Decree number 185/1999. The acceptance occurs by marking the proper space on the web site. Failing that, the order cannot be carried out.
8. WITHDRAWAL RIGHT
8.1 The Customer who would like to cancel the forwarded order, can contact the Customer Service under the session “Contact us” by e-mail and require its cancellation: the request will be accepted if the order has not been attended to, yet.
8.2 According to article 5 of the Governmental Decree number 185/1999, the Customer who for any reasons is not satisfied with the purchased product, can back out of the drawn up contract and return the ordered products, even if they have already been delivered, without any penalty and without specifying the reason.
9.GOODS GUARANTEE
9.1 The Customer buying goods by the company Lu Furnarille Sas di Del Frà Giuseppe Lucio has the right to return the purchased products and require their replacement if during the transportation damaging or seal breaking have occurred. This right has to be exerted by the Customer no later than 2 days after the receipt of the package, on penalty of lapse, by contacting the company Lu Furnarille Sas di Del Frà Giuseppe as explained at point 13.2.
10.MODES OF PAYMENT
10.1 The Customer can pay the ordered goods by:
– Credit card.
– Advanced bank transfer
Should the customer need an invoice, he/she has to contact the Customer service, by filling the form in the section ‘Contact us’.
11.PROMOTIONS AND GIFTS
11.1 Promotions proposed by the company Lu Furnarille Sas di Del Frà Giuseppe Lucio are valid up to products stock exhaust and within the buying limits reported on the Web site.
11.2 Promotions are not cumulative.
11.3 If the Special Offer promoted by the company Lu Furnarille Sas di Del Frà Giuseppe Lucio includes the forwarding of a free gift together with one or more purchased products, the Customer receives the free gift only on if he/she has expressly accepted it by its addition to the cart.
11.4 The offer of the free gift is valid up to stock exhaust.
11.5 Any replacement or returning is allowed as regards those products received by the Customer as free gifts.
DISPUTES
12.1 Any dispute arising from the application, execution, interpretation and violation of the on line contract drawn up by the Customer with the company Lu Furnarille Sas di Del Frà Giuseppe Lucio, is subjected to the Italian jurisdiction.
12.2 Further to any controversy between the involved parties, the competent body is the Law Court in the residence or domicile town of the Customer, if sited within the Italian territory.
12.3 If the Customer domicile town or his/her residence are located outside the Italian territory, the competent Law Court will be the one exercising the contract.
13 ENFORCEABLE LAW AND RETURNING
13.1 The contracts drawn up by the Customer on line with the company Lu Furnarille Sas di Del Frà Giuseppe Lucio are regulated by the Italian Law.
13.2 Even if not expressly fixed in these pages, the valid laws are the ones applicable to the relations and to the case in point provided for by the contract drawn up by the Customer on line with the company Lu Furnarille Sas di Del Frà Giuseppe Lucio. According to the articles 1341 and 1342 of the Civil Code, the Customer declares he read carefully and accepted expressly and notably the following clauses of the Sale General Terms of the company Lu Furnarille Sas di Del Frà Giuseppe Lucio: 6. Lu Furnarille Sas di Del Frà Giuseppe Lucio Responsibilities; 8. Withdrawal right; 9. Product guarantee; 11.6 Return ban of free gifts; 12. Disputes; 13. Enforceable Law.
As regards those communications provided for by the Sale General Terms, the Customer can contact the company Lu Furnarille Sas di Del Frà Giuseppe Lucio as follows:
From Italy:
Free phone: 0873.367674
E-mail: info@lufurnarille.it
From foreign countries:
Tel. +0873.367674
E-mail: info@lufurnarille.it